FAQ

Can I Pre-order a wig?

No. We no longer accept preorders. Once an item is in stock on our website, the item is readily available to purchase and is processed and delivered within 1-2 business days. However, if we do have a pre-order special, we will make an announcement on our social media platform. Please follow us on instagram @ezwigs for regular updates.

Is it possible to try before purchasing? 

Due to the nature of our products and the recent COVID-19 health and safety regulations, we no longer facilitate try-ons. We make a cautious effort to provide as much details as possible (videos, product descriptions, in-depth tutorials) to help with your decision making. We highly recommend speaking with one of our customer service representatives via our WhatsApp line to be assisted before placing an order. 

Customer Service is available between Tuesday - Saturday 10am-5pm : 833-1312 

Do the wigs need to be applied with glue?

No. All of our wigs come with side and back combs as well as adjustable straps.

Our virgins wigs have an additional adjustable elastic band for maximum security.

Do you sell frontal wigs and 360 lace wigs? 
No. Our Faux Wig Collection includes full cap and single part wigs whilst our Virgin Wigs are free part closure wigs and newly added Instant Wigs.